Accessibility Statement

We are committed to providing an accessible and inclusive experience for all users, including people with disabilities, and we continuously work to improve the accessibility of our website and app.

Our goal is to enable a convenient experience with assistive technologies and different input methods (such as keyboard navigation, screen readers, and more).

About the service

The platform supports managing events and selling tickets for real-world (in-person) events, and provides tools for event organizers to manage events, orders, discount coupons, and day-to-day operations.

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  • Keyboard navigation and operation where possible.
  • Support for screen readers and proper labels for form fields and buttons across key screens.
  • Consistent page structure and heading hierarchy where possible.
  • Attention to color contrast and text readability.
  • Visible focus states for interactive elements.
  • Clear form guidance and error messages whenever possible.
  • Responsive layouts across devices and screen sizes.

Accessibility standard

We aim to conform to WCAG 2.0 Level AA guidelines, to the extent feasible given the nature of the service and technology.

Known limitations

We work hard to ensure full accessibility; however, some areas may not yet be fully accessible.

  • Third-party embedded components (such as payment providers, maps, or external widgets) whose accessibility depends on those vendors.
  • User-uploaded content or documents (if applicable) that may not be fully accessible.

If you encounter an accessibility issue, please contact us and we will do our best to address it.

Contact us about accessibility

If you experience an accessibility problem while using our service, please contact us and we will try to assist as soon as possible.

Contact details

To help us resolve the issue quickly, please include:

  • A description of the issue
  • The page/screen where it occurred (a link if possible)
  • Your device and browser (Chrome/Safari, etc.)
  • Assistive technology used (VoiceOver/NVDA, etc.), if applicable

Last updated: 2026-01-21